How Does Protect Its Customers?

NoFraud and InsureShield:'s "Peace of Mind" Partners works hard to protect its customers from fraud and loss. As of January 2023, we have partnered with NoFraud and InsureShield to cover as many bases as possible to protect the integrity of our business and provide our customers peace of mind when shopping with

About NoFraud

Who is NoFraud

NoFraud is a fraud prevention solution for eCommerce businesses. They screen transactions on behalf of businesses and alert them if they find a transaction is at high risk for fraud. This protects consumers against unauthorized credit card use and protects businesses against fraud chargebacks.

Why am I getting an email / call / text message from NoFraud to confirm a transaction?

You received an email from NoFraud because your transaction had an irregular shopping characteristics and/or elevated risk. NoFraud wants to confirm the transaction was made by the authorized cardholder.

After I confirm the transaction, do I need to do anything else?

After you confirm the transaction there is nothing else you need to do unless you have been asked by a fraud analyst to provide additional information.

Will NoFraud ever ask me for my personal information?

NoFraud will never ask you for your full credit card number, social security number or any other personal information.

Will my order be delayed?

In most cases, as soon as your response is received, your order will be released for processing.

I did not make the transaction and neither did anyone that has access to my credit card/payment account. What do I do now?

After confirming that the transaction was truly unauthorized, we recommend that you contact your credit card company/payment account and inform them that your card has been compromised. Review the latest transactions on your account to ensure there is no other fraudulent activity to report. Your financial institution will likely put a hold on all future purchases from the compromised card/account and issue a new one for future use.

About InsureShield

What is InsureShield?

InsureShield shipping insurance is protection for your in-transit goods offered through UPS Capital Insurance Agency, Inc.

What Do I Need To Do To Be Covered?

Nothing! Your order is automatically covered.

What Types of Coverage Are Included?

Coverage for loss, damage and porch piracy is included. You may also benefit from other items including concealed damage up to 90 days, expedited reshipment for replacement goods and more. 

How Do I Make a Claim?

Send an email to and we will take it from there.