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Returns and Replacements

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Last Update: 20/10/2020

Fast, Easy Returns Process

Free, easy returns on millions of items at over 18,000 drop-off locations.
You may return most new, unopened items sold and fulfilled by Amazon within 30 days of delivery for a full refund. Learn more about Amazon’s Return Policy

Frequently Asked Questions

What can I return?

You may return most new, unopened items sold and fulfilled by Amazon within 30 days of delivery for a full refund. For the 2020 holiday season, most of the items shipped between October 1 and December 31 can be returned until January 31, 2021.

When will I get my refund?

Usually in about 2-3 weeks. Most refunds are fully refunded within 7 days after we receive and process your return.
Learn more about Return Estimates

Does Amazon offer replacements and exchanges?

Yes, you can create replacement and exchange orders from this page by clicking Return Items and following the instructions. If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different size or color or for an item in your Cart.
Learn more about Replacement Policy
For detailed information on return policy see Returns & Refunds

Did you know…

Can’t return an item? Sell or Trade-In the item
Sell your item for cash to other Amazon customers (no listing fees for individual seller, set your own price, pay only when your item sells)
Trade-in your item for an Amazon.com Gift Card (get an offer immediately, ship your item for free, get an Amazon.com Gift Card).
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